Your Pharmacy Runs
on Precision. Your Consulting
Should Too.
Compound specializes in three disciplines where independent pharmacies lose the most ground: DIR fee recovery, regulatory compliance, and operational workflow redesign.
The Numbers Don't Negotiate.
Every engagement is benchmarked against industry averages. These tables reflect real client outcomes — not projections.
Stop Leaving Money on the Counter
DIR fee clawbacks cost independent pharmacies an average of $84,000 annually. Our reimbursement audits have reversed that trend for 340+ clients.
| Metric | Compound Clients | Industry Average | Δ Difference |
|---|---|---|---|
| Average Annual DIR Clawback Recovered | $2.4M cumulative / $71K per pharmacy | $0 — most never appeal | +$71K |
| Claim Reimbursement Rate (vs MAC) | 98.2% of MAC benchmark | 91.4% industry average | +6.8 pts |
| Time to First Recovery Check | 47 days avg | 6–18 months (if attempted) | −75% faster |
| PBM Dispute Resolution Rate | 84% favorable resolution | 31% industry average | +53 pts |
* Data sourced from Compound client engagements Jan 2022–Dec 2025. Industry benchmarks from NCPA 2025 Digest.
Schedule Your Pharmacy AssessmentAudit Preparation That Actually Holds Up
DSCSA serialization deadlines and 340B split-billing audits have a single unforgiving characteristic: they do not wait. Neither do we.
| Metric | Compound Clients | Industry Average | Δ Difference |
|---|---|---|---|
| Audit Pass Rate (First Attempt) | 97% pass rate | 68% industry average | +29 pts |
| DSCSA Serialization Readiness (30-day) | 100% of clients deadline-ready | 44% self-reported readiness | +56 pts |
| 340B Split-Billing Findings Cleared | 93% of findings resolved pre-audit | Typically addressed post-finding | Proactive vs reactive |
| Average Cost of Compliance Gap (avoided) | $18K avg savings per engagement | $62K avg penalty per audit failure | −$44K exposure |
* Audit data from 2023–2025 Compound engagements. DSCSA readiness benchmarks from NABP 2025 survey data.
Schedule Your Pharmacy AssessmentWorkflows That Run Without You in the Room
Operational drag costs independent pharmacies 14 hours of owner time per week. Our workflow redesigns give that back — with documentation that survives staff turnover.
| Metric | Compound Clients | Industry Average | Δ Difference |
|---|---|---|---|
| Owner Hours Reclaimed Per Week | 11.2 hrs avg (post-redesign) | 14.3 hrs lost weekly | +11 hrs/wk |
| Dispensing Error Rate Reduction | 0.04% error rate post-workflow | 0.18% national benchmark | −78% |
| Staff Onboarding Time | 3.2 days to full competency | 8.7 days industry average | −63% |
| Workflow Documentation Completeness | 100% SOPs documented on exit | Most pharmacies have <30% documented | +70 pts |
* Workflow metrics from Compound operational engagements 2023–2025. National benchmarks from ISMP and NCPA surveys.
Schedule Your Pharmacy AssessmentSpecialists, Not Generalists.
Every Compound consultant carries both clinical credentials and domain-specific expertise. You will work with the same person from intake to implementation — no handoffs, no junior associates.
Dr. Renata Szymańska, PharmD
Director, Reimbursement StrategyRenata spent eight years on the payer side before switching to advocate for independent pharmacies. She knows exactly which DIR fee structures are legally challengeable — and she has the audit trail to prove it.
Marcus Okonkwo, RPh, JD
Lead Regulatory ConsultantA licensed pharmacist and attorney, Marcus navigates the intersection of pharmacy law and operational reality. His 340B split-billing defense record: 93% of findings cleared before formal audit proceedings begin.
Priya Nair, MBA, CPhT
Senior Workflow ArchitectPriya rebuilds dispensing workflows from the ground up — SOPs, staffing models, technology integrations. Her clients stop losing 14-hour weeks to operational drag within 60 days of engagement.
Three Disciplines.
One Standard.
Compound does not offer advisory retainers or vague strategic guidance. Every engagement ends with documented deliverables, measurable benchmarks, and a clear record of what changed.
Reimbursement Optimization
We audit your entire claim history against current MAC schedules, identify DIR fee structures that exceed CMS safe-harbor thresholds, and build the documentation required to dispute them. Most independent pharmacies have 18–36 months of recoverable claims sitting untouched.
Regulatory Compliance
DSCSA serialization, 340B split-billing audits, state board inspections — every deadline is a fixed constraint. We build compliance frameworks that hold up under scrutiny, not just on paper. Our audit defense record reflects preparation that starts 90 days before any examiner walks through the door.
Operational Workflow Redesign
Operational drag is invisible until you quantify it. We map your current dispensing process, identify the bottlenecks costing you hours and accuracy, and rebuild the workflow with full SOP documentation. The result is a pharmacy that runs correctly whether you are present or not.
Schedule Your
Pharmacy Assessment.
A 45-minute intake call with the relevant Compound consultant. No sales pitch — just a structured review of your current reimbursement position, compliance exposure, and operational gaps.
DIR Fee Recovery Checklist
The 14-point checklist our consultants use to identify recoverable DIR fees before opening a formal engagement. Covers claim window analysis, MAC benchmark comparison, and PBM contract flags.